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I work for Dish Network. I answer the phone and type on my computer like a trained monkey in a cubicle. Its really a good job, but customer service is the only part of it that sucks. Don't get me wrong... I was a restaurant manager for several years for Bennigan's, but still find the whole idea to be crummy. My phone rings, I listen to a complete stranger bitch and curse me out for several minutes before offering to give them something on their bill for their troubles.
Honestly, at this point, the only thing I think they should get will be a foot in the ass, but It'll wear off and I'll go back to work smiling on Monday.
Grrrrr.....
I can understand. Not only with dish network it happens everywhere.The toughest nut to crack.
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